Our Full Suite of Apps

EMS Anyware provides you with real time information on your mobile device while you are in the field or the office to manage your system.


  • Custom Analytics / K.P.I.s / Metrics
    • Operational
      • Response Compliance
      • On Time Performance
      • Time on Task U.H.U.
      • Vehicle History (Mapping Breadcrumbs)
      • Trip Look-up
      • Heat Maps
      • ePCR Completion
      • MDT Compliance
    • Financial
      • Spend
        • Simple U.H.U. (Trips)
        • Payroll U.H.U.
      • Collect
        • Days Sales Outstanding (D.S.O.)
        • Collections Rates
        • Denial Rates
    • Administrative
      • Facility Stats
      • Contract Compliance
    • Logistical
      • Trip Counts
      • Workflow Times
    • Personnel / Department Score Cards
      • Chute Times
      • Triage Rates
      • Wall Times
      • Driver Behavior
  • Multiple Data Sources
    • Computer – Aided Dispatch (C.A.D.)
    • Revenue Cycle Management Systems (Billing)
    • Electronic Patient Care Reporting (ePCR)
    • Payroll
    • Time & Attendance
    • Personnel Management & Scheduling
    • Driver Behavior
    • GPS / Automatic Vehicle Location (AVL)
    • Inventory Management
  • Real-Time Dashboarding
    • Command & Control Monitoring
    • Live Unit Hour Utilization (UHU)
    • Live Response Time Performance
    • Live Volume Measurement to Goal
    • Up-to-the-Minute Overtime
    • Compliance Widgets (Display on Screen in Comm / Control Center)
      • Call Processing
      • Chute Time
      • Response Times
    • Financial Widgets (Display on Screen in Business / Financial Departments)
      • Days Sales Outstanding (DSO)
      • Collection Percentage
      • A.P.C.s (Gross / Net / Cash)
      • Denial Rate(s)
      • Payroll UHU
      • Overtime
    • Operational Widgets
      • Wall Times
      • Facility Delays
      • Detailed Unit Supervisor View with Reverse Geocoding on AVL
      • UHU
  • Push Alerting & Notification
    • Smart Device Notification Alerts (Banners / Home Screen)
    • SMS / e-mail alerts
    • Custom Situational Alerts
      • Available Unit Level Thresholds
      • Status Delays / Overdue Checking
      • AVL Movement Detection by Status
      • Lack of AVL Detection by Status
      • Wheels Rolling Delays
      • Calls Pending / Not Dispatched
      • Driver Behavior
      • Late Pickups / Drop offs
      • Lost Calls / Cancelled Trips
      • ePCR Completion Delays
      • Facility Alerts
      • Notify SNF Administrators of Outbound Patients
  • Calls Pending / Open Work List with details
  • Vehicle Tracking Map
    • Response Vectors Show Suggested Response Route
      • Visually Identifies Units Crossing
      • Identify Units Drifting Off Course
      • Identify Proximity / Alternate Units
    • Filter Units by Type / Status
    • Unit Status Colors Match C.A.D.


  • Mobile Data Terminal (MDT/MDC) & Call Alerting
  • Turn-by-Turn Directions using Default Mapping App (Scene & Dest)
  • Two-Way Data Communication between C.A.D. / Field
  • Reduce / Eliminate Radio Traffic
  • Reduce Comm Center Overhead
  • Improve Time-Stamp accuracy
  • Improve Response Time Reporting Accuracy for Customers / Contract Compliance
  • Capture Responding, Loaded, and Total Miles into C.A.D. / Billing
  • Track when device is alerted and acknowledged
  • Control device alerting centrally preventing missed call alerts
  • Automatic Special Facility Alerts
  • Closest Facility Destination Selection
  • Favorites Destination List
  • Multiple Simultaneous Devices allowed
  • Round-Trip Smart Linking


  • Customized Sections and Fields
  • Capture Touch-Pad signatures in the field
    • Releasing Person
    • Rider / Passenger / Client / Patient
    • Assignment of Benefits (AOB)
    • Receiving Signature
  • Super Simple Chart completion for staff
  • PDF of Output Auto-Generated to a directory on your LAN
  • Analytics
    • Tickets by Status (Open / Completed)
    • Ticket QA (Missing Items)
    • Tickets by Crew (Open / Completed)
    • Ticket Search
  • Dashboard Monitoring
    • Current Day Ticket Status
    • Current Day Open Tickets by Driver


  • On-Line Transport Ordering System – Human or Electronic
  • Trips Imported into C.A.D. using existing C.A.D. Application Program Interface (A.P.I.)
  • Automatic Facility Inbound Notification with ETA (Great for E.D.s)
  • Unit / Vehicle ETAs to Facility for Outbound Trips
  • AVL-Based ETAs against Google Maps
  • Broker option allowing Facility to Manage Multiple Transport Providers
  • Human ordering through on-line portal
  • Electronic Ordering via A.P.I. with Transportation Broker or Hospital E.M.R. System
  • Integrate with Hospital Bed Board Systems
  • Manual or Auto-Acceptance by Transport Provider
    • Manual Accept / Decline with Pre-Determined or Free-Text Reasons(s)
    • Offer Alternate Time to Requestor
    • Auto-Accept Based on Your Custom Rules
  • Include Attached / Uploaded Documents (E.g. P.C.S.)
  • Analytics & Push Alerting
  • Future Trip Look-Up

About Our Apps

All of our apps provide you with critical information and insight and allow you to run your medical transport business more efficiently and profitably.

  • User Friendly
  • Push Notifications
  • Integrate with other systems
  • 24/7 Support

Frequently Asked Questions

Phone Support: 8am to 6 pm CST (Monday - Friday) (excluding holidays) Toll Free:+1 866 624 8960 • Local:+1 281 763 7280 • E-mail: support@vlitech.com


EMSAnyware Apps - Yes, after your setup fee is paid and you are deployed you can evaluate a product for the first 30 days of the contract term. We will not bill you for the first month of your contract. You may opt out of your agreement in writing during that first 30 day period without a commitment to complete your contract. The setup fees however are non-refundable.

VLI Tech, Inc. has adopted the Electronic Software Distribution (ESD) model. Consequently, software is available only via HTTP download. VLI Tech, Inc. does not distribute any software on CD, DVD or as a shrink-wrapped product.

Current pricing information is available from sales@vlitech.com. Our software pricing depends on information we must gather from you for number of runs, units in your fleet, etc. From time to time, VLI Tech, Inc. may run limited-time pricing offers on our website (www.VLI Tech, Inc.com) which may not reflect the pricing you see on a written proposal.

VLI Tech, Inc. offers instructor-led training courses. Each course is delivered in our virtual classroom (via WebEx) either privately or publicly. Please visit the Training page for further details.

We also offer on-site training at a per day cost.

We offer discounts to EMS Redline Group Members as well as quantity based pricing discounts. Our goal is to make awesome applications available at the best price, and to treat every customer equally.

  • We start with an on-line demo and Q&A session.
  • A written Proposal will be submitted.
  • Upon acceptance of proposal a Subscription Services Agreement, Service Order, Payment Authorization Form and a Pre-Implementation Profile will be sent for review and signing.
  • A Business Associate Agreement will be needed from your Company to us.
  • Upon receipt of you setup fees and deployment specialist will contact you and schedule deployment, data validation and training.

Requesting an obligation-free quote is easy! Just email us at sales@emsanyware.com. Only quotes submitted to you on our proposal form are considered valid.

You can pay by credit card, ACH or wire transfer. All accounts are set for auto debit on the payment schedule of your choice unless wire transfer or special arrangements are made.

Submit the PO with your signed Service Order. VLI Tech, Inc. is happy to reference a PO number on a quote or invoice for your internal tracking and record keeping. However, we do not accept purchase orders as form of payment nor the terms and conditions commonly associated with purchase orders. Our payment terms are Net 0-day and we accept payment by bank transfer and credit card. Details can be found on the first page of a quote or invoice.

The only supported currency currently is the US Dollars (USD).

VLI Tech, Inc. is a Texas-based company. As such, VLI Tech, Inc. must collect taxes from all Texas based customers.

For full support information, visit our support page.

Our products continue to evolve via frequent and significant updates. If you're after new features, ever improving usability and the latest innovations in EMS. All current customer receive updates and feature additions automatically for the term of their service contract.

NO. With Vanguard, you are paying for a subscription analytic service. We will develop and add the analytics you request through our support system at support@vlitech.com.

  • Vanguard - A user is by definition any account with the permission to log into the application. A named user with this permission is counted towards the user limit, when logged in to the application. Our licensing model is based on concurrent users.
  • Mobilis – Is licensed according to unique active unit count in your CAD for a given month. We do not license by physical vehicle or limit the number of instances of our Mobilis app for each unit. Using this model you could have 20 units active in the CAD during the month that are associated with 30 physical vehicles. You would be billed for 20 Mobilis Mobile Data Apps for the month. You could also have the app installed and active on a smartphone and a tablet on the same unit. You would only be charged for 1 unit in that situation. You can also choose to limit the Mobilis App to a set monthly number and the system will allow you to only activate that many units in Mobilis as any given time.
  • Scribe – Is not user based but billed on a preset per run amount at the end of each month.
  • Lynk – Is a site license for your company billed monthly. There is no limit to facilities or users.
  • Nexus – Is a site license for your company billed monthly based on the number of employees you have.
  • Secure Voice – Is billed per line being recorded or as a set monthly enterprise license.

No. Within VLI Tech, Inc.'s current price structure, we're unable to make any changes to ourSubscription Service Agreement (SSA). If you consider our pricing model and the costs ofcreating and managing individual agreements with each of our customers, you can begin tounderstand our position. Maintaining a standard SSA with all of our customers allows us tofocus our resources on meeting our obligations under these agreements. Do keep in mind ofcourse that our SSA has been very carefully authored to be fair to both you and us. There maybe some issues that are not covered here or on the rest of this page. If so, please feel free tocontact us.

VLI Tech, Inc. lists a small number of our customers on our website as examples oforganizations using our software. All other disclosures about our customers (customertestimonials, case studies, etc.) are done so only after collaborating with and obtainingpermission from our customers.

If you don't want us to mention your company name at all, just contact our Sales Team and we'lladd you to our list of companies requesting not to be party to any disclosures or forms ofpublicity (including our customer lists on our website).

Certainly! Send your request to support@vlitech.com

No, VLI Tech, Inc. products are proprietary software applications.

Managed IT Services

All the benefits of an internal IT department with less costs and less hassle. We understand the unique needs of medical transport businesses and customize our solutions to fit you.

  • Customized IT management systems appropriate for the size and scope of your company's needs
  • Technical project planning, road mapping and advisement from VLI Tech’s trusted professionals
  • Disaster recovery planning encompassing local and cloud backup, contingency planning and recovery response protocols
  • Network security service
  • LAN and WAN services
  • Project planning and execution
  • Endpoint protection
  • System administration
  • Preventative maintenance
  • Support

Why Choose Us

We pride ourselves on developing technology solutions that overcome the challenges you face on a day to day basis. Our existing products and services are focused on delivery this very concept through our leadership, attention to quality and our focus on innovation.



VLI Tech, Inc believes that quality requires regular customer interaction. Our developers come from a background of software development for NASA's space program, where quality was not only paramount, but a necessity for success. Therefore, we include customers in our design and testing processes to ensure we have the end-user's real business needs in mind while developing long lasting relationships to ensure future feedback for enhancements and issue resolution.



Thomas Edison once said, "There's a way to do it better - find it." At VLI Tech, Inc. we believe our strong customer relationships allow us to be in sync with what can be done better - Whether it's applicable to an existing VLI Tech, Inc product or a new concept altogether. Being aware of industry challenges is what drives our product development process while at the same time demanding creativity.

Our Leadership

At VLI Tech, our leadership team is critical to delivering software products and services that fit the needs of your business while achieving the highest quality. Additionally, we believe that growing our relationships with our customers and partners in the industry is the key framework upon which quality and innovation rely on.

Erik Likeness
Chief Development Officer

Contact Info


4606 FM 1960 W. Suite 220
Houston, TX 77069.


Toll Free:+1 866 624 8960
Local:+1 281 763 7280
E-mail: sales@vlitech.com


Toll Free:+1 866 624 8960
Local:+1 281 763 7280
E-mail: support@vlitech.com